Our experience has taught us that businesses are generally aware of the importance of holding on to existing customers, but are not quite sure how to accomplish that. We give our customers elaborate insight into their existing and potential customers and users that can help them identify opportunities for expansion and growth.

We gather data on existing and potential customers through surveys, analyze them systematically, design appropriate business strategies, and ensure their implementatio.

We use the information gathered through marketing research to monitor the effectiveness of marketing concepts and assist in adopting strategic decisions.

Public opinion surveys are focused on detecting the positions of the public and various groups regarding different topical questions and burning issues.

• Omnibus
• Radio 1

The loyalty of existing customers is what drives business growth. Our research, design, and implementation of loyalty programs are unmatched. Even though our projects are very different, their success rates stand out. Increased customer loyalty, higher customer satisfaction, and the ensuing growth of return purchases are the effects of establishing loyalty programs that all our clients have experienced.

A loyalty program is by definition a program for many members, enticing them through a variety of ways to use services or purchase certain goods more regularly. Episcenter provides the foundation required for setting up a loyalty program. We have the tools for establishing loyalty programs, and administrating them.

Only a satisfied consumer is a loyal consumer. Loyalty programs provide customers with several benefits, while help businesses retain satisfied customers and attract new ones. In order to effectively address your customers you first have to get to know them, and this is where we can help you with our experience and tools.

• T2 Club
• Lekarna Ljubljana Loyalty Card
• Electrolux