Strategy

Our principal advantage is comprehensive approach to managing customer relationships.
We build the strategy of direct addressing in accordance to set goals and using results of carried out researches.

End consumer relationships

• production of comprehensive concept of customer loyalty
• production of rule books and promotional materials
• setting up efficient system for data capture, data entry and data analysis
• regular communication with customers using toll-free phone number, maintaining up-to-date website, regular mailings.
• regular monitoring of sales effects.
• carrying out research on work satisfaction

Business public relations

• production of comprehensive concept of loyalty motivation
• Communication with emphasis on informing about novelties, possible tests and education
• Production of promotional materials
• Gathering information about customers’ satisfaction with the brand name and competition